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×Hand Claude Cowork a folder of customer messages and your brand rules; it finds the recurring questions, drafts Facebook Page posts that answer them and saves them in Tareno.
Yes. Claude Cowork reads the exported customer messages you share, finds the questions that keep coming back, drafts Facebook Page posts that answer them in your voice and saves them as drafts through Tareno. You remove personal details and approve every request in Tareno. Cowork cannot reply to the comments.
Last reviewed 2026-10-24 · Markdown version for AI agents
Every small business answers the same five questions again and again, in email, in direct messages and in Facebook comments. A post that answers them once, clearly, saves hours, but nobody has time to count which questions come most. Claude Cowork works on a folder of files, so it can read a week of exported messages, count the recurring questions and write the posts. This page follows an online plant shop through that routine, with the privacy step that matters most, which is removing names and personal details before Cowork reads a single message.
Imagine a plant shop that exports a week of customer emails and Messenger questions into a folder, after removing names and order numbers. Cowork reads the files and finds that twelve people asked how to water a newly arrived plant, nine asked about delivery in cold weather and four asked about pet safety. It writes three Facebook posts in the shop's voice using the care guide in the folder, and adds a source line for each fact. It saves the drafts through create_drafts for the Page, reads the comments under last week's post with list_post_comments to see whether the watering question came up there too, and lists the result for the owner.
Export the messages and delete names, addresses and order numbers before they reach the Cowork folder. This is the most important step, and it is yours, not the assistant's.
Put the cleaned messages, your care guide and the brand rules in one Cowork task. A guide gives Cowork something to cite, so the posts do not rely on its own general knowledge about plants.
Ask for the questions grouped by topic with the number of messages for each. The counts tell you which three posts are worth writing this week.
Request about 90 words for each topic that cites the line of the care guide it relies on. A post that points back to a source is easier to check.
Cowork reads the comments under recent Page posts with list_post_comments and notes which questions also appear in public. Facebook is one of the networks where Tareno reads comments.
Cowork confirms the Page with list_accounts, saves the drafts through create_drafts, and you approve each time request in the dashboard. Meta allows scheduled posts from 10 minutes to 30 days ahead.
Read the cleaned messages in the shared folder. Group the questions by topic, give me the number of messages per topic and show one anonymous example sentence for each. Do not draft any post yet, and tell me if you find a name or address I forgot to remove.For the three most common topics write a Facebook Page post of about 90 words each, using only the care guide in the folder. After each post name the guide section you relied on, and tell me if the guide does not cover a question.Use Tareno to read the comments under our last three Page posts and tell me which of the three topics also appears there. List the counts and do not quote any comment author by name.Use Tareno to confirm the Facebook Page [shop name] and save the three approved posts as drafts. Return the draft IDs and request no time, because I want to read each of them in the dashboard first.As configured in Tareno on 2026-10-24. The live rules for your own account come from the get_platform_schema tool.
Source: Meta: Pages API, posts, read on 2026-10-24. Platform rules change; check the page before you rely on a number.
https://tareno.co/api/mcpUse the same Tareno account across supported clients. Open the relevant setup guide for authentication, first use, reconnect, and revocation.
list_accountsChecked:
It can read files you put in the shared task folder. Remove names, addresses and order numbers first, because the privacy of the people who wrote to you is your responsibility and not something the assistant can add afterwards.
It groups the messages by topic and counts them. You choose which topics become posts, usually the three with the most messages, and you check each answer against your own care guide.
Yes. Tareno can read comments on Facebook, so Cowork can tell you which questions also appear in public. It cannot reply to them, so you answer on Facebook yourself.
It should not, if you tell it to use only the guide in the folder and to report any question the guide does not cover. Read each post against the guide before you approve a time.
Meta's documentation says scheduled API posts need a time between 10 minutes and 30 days ahead, so spread the three posts over a couple of weeks and approve each request in the dashboard.
No. A scheduling request is a pending action in Tareno, and Facebook receives the post only after you approve it in the dashboard. `get_action_status` shows what happened afterwards.